Covid-19 Updates

As of July 18th 2020, the Middlesex-London Health Unit requires all persons entering or remaining in our office spaces & residential buildings to wear a mask or face covering which covers the nose, mouth and chin. Please refer to the official notification for further information.

The following persons are exempt from the requirement to wear a Mask or Face Covering:
(a) children under two years of age under any circumstance;
(b) children under twelve years of age if not developmentally appropriate as determined by their caregiver;
(c) persons with a medical condition or disability which inhibits their ability to wear a Face Covering;
(d) persons who are unable to place or remove a Face Covering without assistance;
(e) employees or agents of the Establishment within an area designated for them and not publicly accessible, or in an area separated by a physical barrier;
(f) persons who are reasonably accommodated by not wearing a Face Covering in accordance with the Ontario Human Rights Code or the Accessibility for Ontarians with Disabilities Act (AODA).

Please be respectful of the rights of individuals who are exempt from wearing a mask.


Summit Properties COVID-19 Action Plan

With the global concerns surrounding COVID-19 (also known as the “coronavirus”) and the growing number of cases within Canada, Summit Properties has closed our office effective Tuesday, March 17th until further notice, with much of our staff working from home.

We want to provide both our Residential and Commercial tenants with an update on our actions to date. The health and safety of our tenants, their families, staff and anyone visiting our office spaces & residential buildings are our utmost priority. The following measures have been implemented across all Summit Properties residential and commercial buildings:

Residential Tenants:

  • Continuation of an enhanced cleaning routine focusing on high-frequency touch surfaces.
  • Temporary closure of all amenities. Laundry facilities will remain open.
  • Temporary closure of all branch offices.
  • In-suite maintenance will be completed on an urgent/critical basis only. We ask for residents’ understanding that non-urgent and cosmetic work orders will be deferred until a later date.
  • We encourage residents to make rental payments online instead of in-person.
  • Suspension of all non-life safety capital projects at all buildings.
  • Implementation of internal policies to promote social distancing (maintain a distance of 2 metres between individuals) and a reduction of large meetings of staff members.
  • Key personnel will keep operating your buildings and all security, cleaning and emergency services will remain uninterrupted.
  • We will be cancelling all scheduled entries into units that are non-essential by our building and maintenance staff.  If you have submitted a work order and it is not an emergency, it will be rescheduled as soon as we are able.
  • If you have a plumbing emergency (sinks, shower or toilet) or an issue with your appliance (fridge or stove) please contact your Building Manager immediately who will attend and fix the issue or contact a contractor to attend.

Commercial Tenants:

  • Continuation of an enhanced cleaning routine focusing on high-frequency touch surfaces.
  • Maintenance will be completed on an urgent/critical basis only. We ask for our commercial tenants understanding that non-urgent and cosmetic work orders will be deferred until a later date.
  • Implementation of internal policies to promote social distancing (maintain a distance of 2 metres between individuals) and a reduction of large meetings of staff members.
  • Key personnel will keep operating your office buildings and all security, cleaning and emergency services will remain uninterrupted.
  • If you decide to close your office, please let us know so we can appropriately schedule our maintenance team during this time.
  • Summit Properties is engaged with WPS Disaster Management to implement important process and procedure for unprecedented situations such as the COVID-19 outbreak. For WPS ePlan information for Commercial Tenants, click here.

Continue to contact us via email: dtoperations@summitproperties.ca or call our office 519-914-2766 ext 2 for all of your property management needs.

Symptoms and Monitoring:

The Canadian health authorities advise that the symptoms of COVID-19 include fever, cough and/or shortness of breath. Anyone experiencing these symptoms is strongly encouraged to contact Telehealth Ontario immediately 1-866-797-0000 to receive further direction.

We are all working together to keep our tenants safe in these uncertain and unprecedented times. We have all heard media reports from public health officials that anticipate an increased occurrence of confirmed cases of the COVID-19 virus. In the event that there are cases in our communities, we will be guided by and fully cooperating with governing public health organizations.

We ask everyone to do their part by washing their hands regularly, implementing social distancing practices and proactively consulting with the medical authorities. We encourage all residents to review Ontario.ca, Centre for Disease Control and/or the World Health Organization for the most up to date information on the virus.

Please contact info@summitproperties.ca with any questions or concerns that you may have.

Covid-19 Face Mask Policies:

London face mask instructions-to-businesses Face mask rules London

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